IT’S Strategic Planning (261179)

Learning Outcomes

Understands the essential concepts of IS/IT management in organizations and the need of IS/IT planning for their successful implementation.
Understands the IS/IT impact in organizations and the need to align both IS/IT and organizational strategy.
Understands the organizational processes and the approaches for process modeling and improvement. BPM – Business Process Management.
Analyses the IS/IT potentialities, ensuring the right decisions for its implementation in organizations.
Learns to manage interaction between human resources and IS/IT. Understands the concept of EA - Enterprise Architectures and is aware of the most important models.
Acknowledges standardized methodologies for IS/IT management and planning (COBIT, ITIL, ISO/IEC 20000).
Understands the essential concepts of IS/IT auditing and quality. Practice of integrated tools for diagnosis and planning of the business, IS and IT.

Study Program

1.    IT Management in the Digital World
    1.1.    The strategic environment of the organization and IS/IT
    1.2.    Strategic analysis of IS/IT: understanding the current situation
    1.3.    The strategic analysis of IS/IT: identifying the potential for the future
    1.4.    Strategy determination: Organizations that adopt mobile
    1.5.    Green IT
    1.6.    SI/IT Concepts (review)
    1.7.    Importance of security
    1.8.    SI/IT Ethics
    1.9.    Case study
2.    Competitive advantage through IS/IT
    2.1.    Startups and new business models
    2.2.    Organizational strategy through IT
    2.3.    Green IT: The electric industry
    2.4.    Business models in the digital world
    2.5.    Digital Nomads
    2.6.    Emerging ethical dilemmas and attractions
    2.7.    Case study
3.    SI/IT management and Services
    3.1.    The IS/IT infrastructure
    3.2.    Issues related to the management of SI/IT infrastructures
    3.3.    Cloud Computing
    3.4.    Security issues
    3.5.    Case study: DBS Singapore's move to the cloud and DarkWeb
4.    Business-to-Consumer Strategy and Electronic Commerce
    4.1.    e-commerce and e-govermment
    4.2.    Trends: AI
    4.3.    Security issues: hacking and payments.
    4.4.    Mobile commerce: consumer-to-consumer, EC and consumer-business
    4.5.    Case Studies: Web Analytics and Cloning Business Models
5.    Strengthening communication and collaboration using social networks
    5.1.    Need for communication and collaboration
    5.2.    Organizations and Social Networks
    5.3.    Management of social networking applications in the organization
    5.4.    Case studies: facebook, newsfeed and journalism; clickbait
6.    Improve business intelligence using big data and analytics
7.    Improve business processes using enterprise SI
8.    Strengthening Business Relations for Business through the Supply Chain and Customer Relationship Management
9.    Development and Acquisition of Information Systems
10.    SI/IT Security



A. Atmakuri, N Nalini, M I Thariq Hussan, (2021) Cloud Computing for Beginners (Computer Science), Central West Publishing.
A. Srinivasan, J. Suresh, (2014) Cloud Computing: A Pratical Approach for Learning and Implementation, Pearson Publishing.
Nayan B. Ruparelia, (2016) Cloud Computing, The MIT Press Essential Knowledge Series.