IS Strategic Planning (271152)

Objectivos de aprendizagem

  • Understands the essential concepts of IS/IT management in organizations and the need of IS/IT planning for their successful implementation.
  • Understands the IS/IT impact in organizations and the need to align both IS/IT and organizational strategy.
  • Understands the organizational processes and the approaches for process modeling and improvement. BPM – Business Process Management.
  • Analyses the IS/IT potentialities, ensuring the right decisions for its implementation in organizations.
  • Learns to manage interaction between human resources and IS/IT.
  • Understands the concept of EA - Enterprise Architectures and is aware of the most important models.
  • Acknowledges standardized methodologies for IS/IT management and planning (COBIT, ITIL, ISO/IEC 20000).
  • Understands the essential concepts of IS/IT auditing and quality.
  • Practice of integrated tools for diagnosis and planning of the business, IS and IT.

Conteúdos programáticos

  1. Introduction to IT strategic planning of IT
  • Foundations
  • Key concepts of strategic management and the strategic implications for IS/IT
  • Developing an effective IS/IT strategy
  1. Strategic Analysis
  • Strategic environment of the organization and IS/IT
  • Strategic Analysis of IS/IT: The actual situation (as-is)
  • Strategic Analysis of IS/IT: Identifying the future for future actions (should-beand to-be)
  • Defining IS/IT strategy
  1. Application portfolio and IS/IT management
  • McFarlan Application portfolio
  • Strategic management of IS/IT: organization and resources
  • Managing IS/IT investments
  • Managing service offer, applications, and IT infrastructures
  • Standardized methodologies for IT management and planning: Information Technology Infrastructure Library (ITIL), ISO/IEC 20000.
  1. Business process management
  • BPM foundations
  • Process design and modeling
  • BPM applications: Bizagi / BonitaBPM
  1. Information systems architectures
  • From strategic planning to the definition of an IS architecture
  • IS architecture models (EA): Computer architecture (Nolan); IBM BSP;
  • Zachman, and IS architecture (Kim & Everest); TOGAF; FEAF; DoDAF
  • SOA emerging challenges and Cloud Computing
  1. Evaluation and improvement of IS/IT
  • IS/IT quality (organizational, system quality, process quality, information/data/quality)
  • Maturity models
  • Developing and documenting an IS/IT strategic plan
  • Methodologies for diagnosing and action planning: enterprise context case with the SIEMP model

Bibliografia

MAIN REFERENCES:

Articles to be presente by the professor;
Ward, J., Peppard, J. (2002). Strategic Planning for Information Systems (3rd Edition). John Wiley and Sons.