Decision Support Information Ssystems (261227)

Learning Outcomes

It is intended that under the course of Decision Support Systems (DSS), the student is able to:
Understand the importance of the various types of Decision Support Systems that exist in the current organizational model.
Knowing techniques (data warehouses, OLAP, Data Mining) and the most appropriate tools to solve real problems.

Study Program

1.    Information Systems
2.    Decision Support Systems
3.    Data Warehouses
4.    OLAP

Bibliography

MAIN REFERENCES 

Data Mining Techniques for Marketing, Sales and Customer Relationship Management, Michael Berry e Gordon Linoff, Wiley & Sons, 2ªEd., 2004 
Data Miningu – Practical Maniche Learning Tools and Techniques, 2nd Ed., Ian Witten & Eibe Frank, Morgan Kaufmann, 2005
Sistemas de Suporte à Decisão, Bruno Cortes, FCA, 2005 

OTHER REFERENCES 

Business Intelligence, Maribel Yasmina Santos e Isabel Ramos, FCA, 2ªEd. 2009.
Data Mining – Concepts and Techniques, Jiawei Jan e Micheline Kamber, Morgan Kaufman, 2nd Ed., 2006.
Information Technology for Management – Transforming Organizations in the Digital Economy, Turban, E. et al, Wiley & Sons, 4ª Ed. 2004.