Leadership and Team Management (471015)

Learning Outcomes

Master the essential concepts and fundamentals of the area of leadership
and team management.
• Know and know how to use appropriate leadership styles, enhancing
individual and group effectiveness.
• Know the essential skills of a team manager (communication skills, time
management, motivation, problem solving and negotiation.
• Develop effective communication skills and result-oriented management
meetings.
• Understand how conflicts are diagnosed and resolved. Develop the ability to
solve problems and make decisions.
• Learn to do strategic planning, set goals and effectively manage teams. Know
how to evaluate the performance of the team and its members.
• Know how to apply some coaching tools.
• Know how to use motivational techniques to team members. Develop time
management skills.
• Be able to identify the main skills of employees, knowing how to delegate.
• Learn to enhance the creativity of team members.

Study Program

1. Leadership of people and teams: Leadership styles, team development,
personality and emotional intelligence
2. The importance of teamwork, from groups to high-performance teams. Roles
and functions in teams
3. Communication: Communication qualities of the leader. Communication tools;
Factors that facilitate/difficult communication; Conducting meetings
4. Conflict management: Conflict as a factor in organizational innovation. Most
common tensions in work teams. Conflict mediation and negotiation; Decision
making
5. Setting goals, planning and results. Strategy definition; Monitoring results;
Performance evaluation
6. Individual and team coaching. Coaching Tools
7. Motivation: Motivation models; Effective motivational strategies. Factors that
facilitate motivation
8. Time management
9. Delegate tasks
10. Creativity: Innovation and creativity

Bibliography

• Anderson, D.L. (2010). Organization development – The process of leading
organizational change. CA: Sage Publications.
• Câmara, P., Guerra, P.B., & Rodrigues, J.V. (2010). Novo Humanator –
Recursos humanos e sucesso empresarial (4ª ed.). Alfragide: D. Quixote.
• Ferreira, J., Neves, J., & Caetano, A. (2001). Manual de Psicossociologia das
Organizações. Lisboa: McGraw-Hill.
• Gomes, J.F., Cunha, M.P., Rego, A., Cunha, R.C., Cabral-Cardoso, C., &
Marques, C.A. (2008). Manual de gestão de pessoas e do capital humano.
Lisboa: Edição Sílabo..
• Newstrom, J.W. (2008). Comportamento Organizacional. O Comportamento
Humano no Trabalho (tradução da 12ª edição). São Paulo: McGraw-Hill.
• Rego, A. & Cunha, M.P. (2003). A Essência da Liderança: Mudança -
Resultados – Integridade. Lisboa: Editora RH.