Evaluation and Performance Management (261232)

Learning Outcomes

To provide students with knowledge, skills and fundamental techniques, that enable them to plan and to develop, in a effectively way, performance assessments as part of an organizational performance management system, as tools for diagnosing people management.

Study Program

1. THE IMPORTANCE OF MANAGEMENT IN ORGANIZATIONAL PERFORMANCE
1.1. Contributions for people management
1.2. Performance Management alignment with the organizational strategy
1.3. Requirements for the performance management´s assessment
1.3.1. Inputs and Outputs in Human Resource Management and Evaluation in the organizations.
2. PRACTICES AND DEVELOPMENT OF METHODS AND JOB DESCRIPTIONS
2.1. Identification steps: description, analysis and evaluation functions that determine the performance evaluation
3. PERFORMANCE EVALUATION PROCESS
3.1. Sources in performance management?
3.1.1. Who evaluates?
3.2.2 Who should be evaluated?
3.2.3 Criteria to assess
3.2. Performance evaluation methods
3.2.1. Methods oriented to behaviour and results.
3.2.2. Examples of instruments
3.3. Difficulty of evaluation
3.3.1. Heuristics and Bias
3.4. Communication and continuous feedback
3.4.1. Performance evaluation interview: Communication coaching practices
4. THE PERFORMANCE EVALUATION SYSTEM
4.1. Stages of a performance management system
4.2. The cycle of the evaluation process
4.3. Considerations and rules of guiding principles
5. PRESENTATION AND ANALYSIS OF PRACTICAL EXAMPLES WITH THE GUEST SPEAKERS’ COLLABORATION AND OR STUDY VISITS

Bibliography

MAIN REFERENCES: 

Caetano, A. (2008). “Avaliação de Desempenho. Metáforas, Conceitos e Práticas”. Lisboa: Editora RH.
Caetano, A. (2008). “Avaliação de Desempenho - O essencial que avaliadores e avaliados precisam de saber”. Lisboa: Livros horizonte. 2º Ed.
Câmara, P.B. (2015). “Manual de Gestão e Avaliação de Desempenho”. Lisboa: Editora RH. 2º Ed.
Câmara, P.B e Guerra, P.B. e Rodrigues, J.V. (2016). HUMANATOR XXI – Recursos Humanos e sucesso empresarial. Alfragide: edições Don Quixote. 7º Ed.
Sarmento, M., Rosinha, A. & Silva, J. (2015) “Avaliação do Desempenho” Lisboa: Escolar Editora