IS Strategic Planning (271152)
Learning Outcomes
- Understands the essential concepts of IS/IT management in organizations and the need of IS/IT planning for their successful implementation.
- Understands the IS/IT impact in organizations and the need to align both IS/IT and organizational strategy.
- Understands the organizational processes and the approaches for process modeling and improvement. BPM – Business Process Management.
- Analyses the IS/IT potentialities, ensuring the right decisions for its implementation in organizations.
- Learns to manage interaction between human resources and IS/IT.
- Understands the concept of EA - Enterprise Architectures and is aware of the most important models.
- Acknowledges standardized methodologies for IS/IT management and planning (COBIT, ITIL, ISO/IEC 20000).
- Understands the essential concepts of IS/IT auditing and quality.
- Practice of integrated tools for diagnosis and planning of the business, IS and IT.
Study Program
- Introduction to IT strategic planning of IT
- Foundations
- Key concepts of strategic management and the strategic implications for IS/IT
- Developing an effective IS/IT strategy
- Strategic Analysis
- Strategic environment of the organization and IS/IT
- Strategic Analysis of IS/IT: The actual situation (as-is)
- Strategic Analysis of IS/IT: Identifying the future for future actions (should-beand to-be)
- Defining IS/IT strategy
- Application portfolio and IS/IT management
- McFarlan Application portfolio
- Strategic management of IS/IT: organization and resources
- Managing IS/IT investments
- Managing service offer, applications, and IT infrastructures
- Standardized methodologies for IT management and planning: Information Technology Infrastructure Library (ITIL), ISO/IEC 20000.
- Business process management
- BPM foundations
- Process design and modeling
- BPM applications: Bizagi / BonitaBPM
- Information systems architectures
- From strategic planning to the definition of an IS architecture
- IS architecture models (EA): Computer architecture (Nolan); IBM BSP;
- Zachman, and IS architecture (Kim & Everest); TOGAF; FEAF; DoDAF
- SOA emerging challenges and Cloud Computing
- Evaluation and improvement of IS/IT
- IS/IT quality (organizational, system quality, process quality, information/data/quality)
- Maturity models
- Developing and documenting an IS/IT strategic plan
- Methodologies for diagnosing and action planning: enterprise context case with the SIEMP model
Bibliography
MAIN REFERENCES:
Articles to be presente by the professor;
Ward, J., Peppard, J. (2002). Strategic Planning for Information Systems (3rd Edition). John Wiley and Sons.