Transversal Skills of Professional Excellence

Learning Outcomes

Understand the relevance of transversal skills in organizational contexts;

Know studies and business cases of promotion and requirement of soft skills.

Recognize the importance of self-knowledge, applying personal development tools.

Know and apply personal marketing strategies, promoters of competitive professional conduct.

Develop soft skills of:

  • adequacy of interpersonal communication styles and assertiveness;
  • time management techniques and work organization;
  • development of team player skills;
  • public speaking;
  • organization and conduct of work meetings;
  • problem solving and decision making.

Study Program

  1. The Relevance of Transversal Skills
  • Concepts and emergence of soft skills.
  • Adaptability, productivity and work success.
  • The intrapreneurial attitude and creativity.
  • Thematic studies, evidence and business reports.

 

  1. Soft Transversal Skills. Active methods of self-diagnosis, analysis, resolution and discussion of cases, and simulation practices.
    • Self-knowledge: Tools for personal development.
    • Personal marketing: Competitive professional strategies and conduct.
    • The adequacy of interpersonal communication styles and assertiveness.
    • Time management techniques and work organization.
    • Teamwork: Development of team player skills.
    • Public speaking: structuring and oratory techniques.
    • Organization and conduction of work meetings.
    • Problem solving and decision making methods.

Bibliography

Armstrong, M. & Taylor, S. (2014). Armstrong´s handbook of human resource management practice (13thEd.). London, UK: Kogan Page.

Cabral-Cardoso, C., Estêvão, C. V., & Silva, P. (2006). Competências transversais dos diplomados do ensino superior: Perspectiva dos empregadores e diplomados. Guimarães: Tecminho.

Ceitil, M. (2010). Gestão e Desenvolvimento de Competências. Lisboa: Edições Sílabo.

Dressler, L. (2008). Reuniões eficazes. Lisboa: Actual Editora.

Freitas, J. (2011). 7 Segundos – a arte de falar em público. Lisboa: Zebra publicações.

García-Aracil, A. & Van der Velden, R. (2008). Competencies for young european higher education graduates: Labor market mismatches and their payoffs. Higher Education, 55 (2):219-239.

Neves, J., Garrido, M., Simões, E. (2015). Manual de Competências pessoais, interpessoais e instrumentais. Lisboa: Edições Sílabo.

Kochan, T., Finegold, D. & Osterman, P. (2012). Who can fix the “midlle-skills” gap? Harvard Business Review, December, 83-90.

Pina e Cunha, M., Rego, A. Campos e Cunha, R., Cabral-Cardoso, C. (2006). Manual de comportamento organizacional e gestão. Lisboa: Editora RH.